The Neighborhood Defender Service of Harlem (NDS) is a community-based, client-centered, holistic public defense office located in Harlem, providing criminal, civil, and family representation to residents of Northern Manhattan who cannot afford to hire a lawyer. NDS clients are represented by multidisciplinary teams including attorneys, advocates, team administrators, investigators, and social workers. NDS is accepting applications for a Supervising Team Administrator to join our Family Defense Practice.

Overview

The Family Defense Practice at NDS represents parents in family policing cases (sometimes called “child welfare” cases) filed by the Administration for Children’s Services (ACS) as well as related family court cases, including custody, visitation, and termination of parental rights proceedings. Through our holistic approach to representation, the Family Defense Practice provides parents with the help they need—both inside and outside of court—to keep their families safe and stable. Parents are represented not only by a high-quality attorney, but also social workers, team administrators, and parent advocates. NDS is committed to advancing due process rights for parents by fighting unwarranted state intervention in their lives and advocating for related systemic change. The Supervising Team Administrator is an essential part of a client’s interdisciplinary team and will work closely with Team Administrators, Social Workers, Parent Advocates and Attorneys to provide vigorous advocacy to clients with ACS, foster agencies, and service providers.

Responsibilities:

  • Supervise the Family Defense Practice Team Administrators who are responsible for:
    • Providing administrative support for representation of clients accused of neglect and/or abuse in Manhattan Family Court.
    • Entering data regarding clients and their cases accurately and completely into a case management system.
    • Assisting in obtaining necessary documents for clients’ cases, including court orders, transcripts, medical records, educational records.
    • Assisting with facilitating team members’ communication with clients.
  • Provide administrative support and project management on practice-wide organizational, administrative and record-keeping issues, including, but not limited to:
    • Managing the case management system, including creating templates, protocols for data entry and case closure and ensuring the maintenance of up-to-date and accurate data.
    • Assisting with communications and scheduling for practice hiring
    • Managing casefile storage and access
    • Scheduling practice-wide meetings and trainings
    • Maintaining and updating a practice library and resource drive
    • Overseeing CLE compliance for in-house trainings and produce certificates
  • Promote cross-practice collaboration and communication.
  • Coordinate with supervising attorneys and supervising social workers to assist in the training of new members of the practice.

Requirements:

  • Candidates must embrace NDS’ philosophy of client-centered, community-based, holistic representation and commitment to excellence;
  • Minimum 5 years administrative experience in Article 10, criminal defense, or complex civil litigation;
  • Demonstrated commitment to social justice issues and/or upper-Manhattan communities;
  • High level of organizational and administrative skills;
  • Fluency in Microsoft Windows and Microsoft 365 including Outlook, Word, and Teams.
  • Demonstrated ability to communicate orally and in writing with clarity, ease, and accuracy.
  • Strong inter-personal and leadership skills;
  • Ability to give and receive constructive feedback;
  • Must have a valid driver’s license and be able and willing to drive in New York City;
  • Lived experience with family court or the family policing system strongly preferred;
  • Previous experience training, supervising, teaching or mentoring others preferred;
  • Bilingual applicants are encouraged to apply. Spanish language fluency is preferred;
  • Bachelor’s degree preferred;
  • Familiarity with city and/or state reporting processes a plus.

Compensation:

Compensation is commensurate with experience and is in adherence to the NDS compensation scale. Full medical and dental benefits, as well as other benefits, are provided.

How to Apply:

Interested applicants should email a cover letter and resume to Zainab Akbar at zakbar@ndsny.org with the subject line, “Supervising Team Administrator, Family Defense Practice.”  Please send your application as a one document attachment, preferably PDF.

The Neighborhood Defender Service of Harlem is committed to maintaining a diverse environment that reflects the community we serve. NDS is proud to be an Equal Opportunity Employer. We strongly encourage candidates of all identities, experiences, and communities to apply.