The Neighborhood Defender Service of Harlem (NDS) is a community-based, client-centered, holistic public defense office located in Harlem, providing criminal, civil, and family representation to residents of Northern Manhattan who cannot afford to hire a lawyer. NDS clients are represented by multidisciplinary teams including attorneys, advocates, team administrators and social workers. NDS is accepting applications for a Team Administrator within our Family Defense Practice.

Overview

The Family Defense Practice at NDS represents parents in family policing cases (sometimes called “child welfare” cases) filed by the Administration for Children’s Services (ACS) as well as related family court cases, including custody, visitation, and termination of parental rights proceedings.  Through our holistic approach to representation, the Family Defense Practice provides parents with the help they need—both inside and outside of court—to keep their families safe and stable. Parents are represented not only by a high-quality attorney, but also social workers, team administrators, and advocates.  NDS is committed to advancing due process rights for parents by fighting unwarranted state intervention in their lives and advocating for related systemic change.  The Team Administrator will work closely with the Supervising Team Administrator to intake clients needing our Early Defense representation and will provide administrative support to attorneys, social workers, and client advocates.

KEY RESPONSIBILITIES:

  • Conduct intake for clients who walk into or call our offices seeking advice and representation during an ACS investigation and communicate with Early Defense team;
  • Assist in the preparation, filing and service of legal papers for the Family Defense Practice;
  • Provide logistical and administrative support to attorneys and non-attorney advocates;
  • Enter data regarding NDS’ Family Defense Team clients and cases promptly, accurately and completely into the case management system;
  • Frequent phone contact with clients, their families, legal and social work providers, the court, and attorneys; and
  • Work as part of the interdisciplinary team, including attorneys and other non-attorney advocates.

QUALIFICATIONS:

  • Applicants must possess:
    • Excellent interpersonal, analytical, writing, and communication skills.
    • A demonstrated commitment to parents’ rights, indigent defense, social justice issues and/or the Harlem communities.
    • Demonstrated experience working in a data management system;
    • Strong organizational skills in order to manage a high caseload in a very fast-paced environment;
    • Ability to work independently, think creatively, and prioritize multiple tasks;
    • Ability to learn new skills and willingness to be coached and trained;
    • Openness and ability to adapt and respond to changes in the environment;
    • Proficiency with online platforms such as Zoom, Microsoft 365/Microsoft Teams/Microsoft Office Suite;
  • Lived experience with family court or the family policing system strongly preferred;
  • College degree, particularly in a related field, preferred;
  • Bilingual Spanish/English candidates preferred.

Compensation

NDS offers a generous compensation package, including a competitive base salary as well as health, 403(b) and vacation benefits. Salary is commensurate with experience and is in adherence to the NDS Collective Bargaining Agreement with ALAA-UAW Local 2325.

How to Apply

Interested applications should email a cover letter, resume, and writing sample to Zainab Akbar at zakbar@ndsny.org with the subject line, “NDS FDP Team Administrator Posting.” Please send your application as one document, preferably PDF. Applications will be accepted until May 15, 2022 and candidates will be interviewed on a rolling basis until the position is filled. For more information about NDS, please visit our website at www.neighborhooddefender.org.

The Neighborhood Defender Service of Harlem is committed to maintaining a diverse environment that reflects the community we serve. NDS is proud to be an Equal Opportunity Employer.  We strongly encourage candidates of all identities, orientations, experiences, and communities to apply.