Pam Lipp-Hendricks is head of Talent Management and Diversity at JPMorgan Chase.


She leads the strategic alignment of talent management, diversity and inclusion initiatives at JPMorgan Chase. Pam drives the firmwide agenda and a broad range of diversity efforts impacting its work environment including the firm’s Talent Review, the JPMC Diversity Council, Business Resource Groups, Disability Inclusion and Affirmative Action. In addition, she oversees two talent pipeline programs, the Management Associate Program and the Human Resources Analyst program.

During her 19-year tenure at the firm, Lipp-Hendricks was a Development Executive responsible for senior leadership development programs. She has held Organizational Development Management roles in the Corporate & Investment Bank, Corporate Human Resources and the Consumer Bank, and has also led the Learning and Development function for the Private Bank.

Prior to starting her career at JPMorgan Chase, Lipp-Hendricks worked at American Express and before that, AT&T. During her tenure as a professor at the City University of New York at Baruch College and the Fashion Institute of Technology, Lipp-Hendricks taught introductory Psychology courses.

She holds a Ph.D. in Industrial/Organizational Psychology from the Graduate Center of the City University of New York, where she was a President’s Fellow. 

Lipp-Hendricks was recently recognized as a 2017 Black Achievers in Industry Award recipient. She lives in New Jersey with her husband Jason and two children.